Comprehensive guide to transport options for seamless travel
City Center
Kuala Lumpur
1.8
mi
Airports
Sultan Abdul Aziz Shah (SZB)
19.5
mi
Kuala Lumpur International (KUL)
37.4
mi
Train
Ampang Park Station
1.0
mi
Old Kuala Lumpur Railway Station
1.4
mi
Metro stations
Bukit Bintang1700 ft
Merdeka4300 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking
Paid parking
Baggage storage
24-hour services
24-hour reception
24-hour room service
24-hour security
General
Free Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Elevator
Currency exchange
Sports & Fitness
Fitness center
Tennis court
Guest Parking
Electric kettle
Services
Airport shuttle
24-hour room service
Laundry
Dry cleaning
Medical facilities service
Bell staff/Porter
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Free breakfast
Business
Business center
Meeting/ Banquet facilities
Children
Cribs
Babysitting/Child services
Children's pool
Spa & Leisure
Outdoor swimming pool
Garden area
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Room features
Air conditioning
Heating
In-room safe
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jalan Raja Chulan, 73,
Kuala Lumpur,
Malaysia,
50200,
Kuala Lumpur Federal Territory
Map view
Jalan Raja Chulan, 73,
Kuala Lumpur,
Malaysia,
50200,
Kuala Lumpur Federal Territory
City landmarks
Events
Petronas Twin Towers
4400 ft
Mall
Suria KLCC
4300 ft
Mall
Chinatown
1.1
mi
Parks
KLCC Park
1.4
mi
Aquarium
Aquaria
4100 ft
Kuala LumpurMalaysia
Dataran Merdeka
1.3
mi
Events
Kuala Lumpur Convention Centre
2500 ft
Market
Central Market
1.2
mi
Kuala LumpurMalaysia
Alor Street
2300 ft
Mall
Fahrenheit 88 Shopping Mall
2200 ft
Mosque
National Mosque of Malaysia
1.4
mi
Stadiums
Stadium Negara
1.3
mi
Mall
Sungei Wang Plaza
2300 ft
Mall
Pavilion KL
2100 ft
7 Jalan Bintang
Low Yat Plaza
2800 ft
Museums
Islamic Arts Museum Malaysia
1.5
mi
KLCC - Bukit Bintang Pedestrian Walkway
2300 ft
Parks
KL Forest Eco Park
3600 ft
Parks
Kuala Lumpur Bird Park
1.6
mi
Museums
Petrosains
4700 ft
Pagoda
Sri Maha Mariamman Temple
1.3
mi
Stadiums
Merdeka Stadium
1.3
mi
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
1.3
mi
Mall
Petaling Street
1.3
mi
Amusement & Theme Parks
Berjaya Times Square Theme Park
4600 ft
Jalan Tunku Abdul Rahman
Jalan Masjid India
1.2
mi
Shopping Area
The Weld
3700 ft
Nearby
Mall
Bukit Bintang
1300 ft
Mall
Lot 10
2000 ft
Museums
Muzium Telekom
700 ft
Restaurants
Taman Sari Brasserie
400 ft
73 Jalan Raja Chulan Hotel Istana
Taps Beer Bar
500 ft
1 Jalan Nagasari A-0-3 One Residency |
Dining In The Dark KL
1400 ft
50A Changkat Bukit Bintang
Opium KL
1300 ft
50 Changkat Bukit Bintang
Marco Polo Restaurant
500 ft
Wisma Lim Foo Yong 1st Floor
Tsukiji No.8
500 ft
86
Arabella Restaurant
700 ft
Jalan Nagasari Opposite Parkroyal Service Appartments
The Whisky Bar & Steakhouse
1400 ft
46 Changkat Bukit Bintang Bukit Bintang
Lust
700 ft
Jalan Nagasari L1-3
Reviews and Ratings
Reviews from guests about their experience.
86%
loved their spa retreat and can’t wait to return.
8.6/10
Great
Rooms
8.0
Location
9.8
Service
9.6
Dining
8.2
Guest reviews
8.6/10
based on 5 reviews
8.3
8.3/10 based on 2886 reviews
Lily
United Kingdom,
March
2025
5.4/10
My stay at Hotel Istana Kuala Lumpur City Centre had its ups and downs. While the interior was charming and the staff were incredibly polite and helpful, I did encounter some issues with the room and a noisy situation that interrupted my sleep. Overall, the hotel's amenities and service were commendable, but a few hiccups impacted the experience.
Rooms
7.0
The room had everything I needed, including a fridge and coffee-making facilities, but it was a bit dated and marked in places. I had expected a bit more cleanliness given the hotel's reputation.
Service
9.0
The service was excellent, with staff members like Asalily, Anjelia, and Adzmi being exceptionally friendly and accommodating at all times. They were ready to assist whenever I needed help.
Location
10.0
The location was fantastic, perfect for getting around and very close to shopping malls like Pavilion and key sights like the Petronas Towers. It made navigating the city easy and enjoyable.
Dining
10.0
Dining options were lovely with a great breakfast spread featuring both hot and cold options, including made-to-order food from chef stations. The variety was truly commendable.
Facilities
8.0
Facilities like 24-hour room service and a nice pool enhanced the experience, although I did notice that the pool area could have used more sunbeds during busy times.
Alex
United Kingdom,
March
2025
6.8/10
I had a good two-day stay at the Hotel Istana Kuala Lumpur. The location was excellent, with easy access to the Monorail and major attractions like the Twin Towers. While the rooms are a bit dated, they were clean and comfortable, which added to my overall enjoyment. However, I did find the breakfast area sometimes too crowded at peak times, which made finding a table a little challenging.
Rooms
7.0
My room was spacious and offered a fantastic view of the Petronas Towers. It was clean and featured a lovely deep bath, though I noticed the decor was a bit old.
Service
9.0
The staff were consistently friendly and professional, especially Maria, Abby, and Adzmi, who always had a smile. Their warmth made me feel welcomed throughout my stay.
Location
9.0
The hotel's location was absolutely superb, with the monorail station just across the road and vibrant shopping areas nearby. I loved being so close to Alor Street and Pavilion Mall.
Dining
8.0
The breakfast was a highlight, with a great variety of options including a fantastic Indian corner. It was something I looked forward to every morning, even if it was sometimes hard to find a seat during busy times.
Facilities
8.0
The hotel offered a wide range of amenities, including 24-hour room service and helpful bell staff. Everything was clean and well-maintained, although I didn't use all the facilities.
Paul
United Kingdom,
February
2025
5.8/10
My stay at Hotel Istana was good overall. The spacious suite on the 22nd floor with a stunning view of the Petronas Towers was definitely a highlight. While the staff were incredibly friendly and accommodating, the noise from neighboring rooms could be an issue for light sleepers.
Rooms
9.0
I was thrilled with the spacious and clean room, and the upgrade to a fabulous suite really made my experience special. However, I did notice that the walls were a bit thin, making it possible to hear sounds from neighboring rooms.
Service
10.0
The service at Hotel Istana was perfect. The staff were friendly and very helpful, making me feel welcomed throughout my stay. Special thanks to Irma and Bar from the Club Lounge for their excellent hospitality.
Location
10.0
The hotel's location is fantastic, right in the heart of Kuala Lumpur. I loved that it was within walking distance of major attractions like the Petronas Towers and shopping centers, and it was very convenient being so close to public transportation.
Dining
9.0
Dining options at the hotel were varied and enjoyable. I had a fantastic time at Taman Sari, which served an array of international dishes as well as Malaysian and Indian cuisine, making each meal nice.
Facilities
8.0
The hotel provided excellent facilities like 24-hour room service and laundry options. Having access to a medical facility on-site was also a reassuring touch for travelers.
Jackson
United Kingdom,
December
2024
7.2/10
My stay at Hotel Istana was good for the most part. The rooms were well-appointed, and the location was ideal for exploring Kuala Lumpur. However, I found the dining options somewhat repetitive during my visit, which was a slight disappointment.
Rooms
9.0
I was impressed with the two adjoining rooms I had, one featuring a cozy sofa, a dining table, and a second toilet. It was a great setup for relaxing after a day out.
Service
10.0
From the bell staff to housekeeping, everyone was exceptionally friendly and helpful. The staff at the lounge, especially Ms. Connie, added a personal touch to our experience.
Location
10.0
The hotel's location is fantastic, just a short walk to the bustling Bukit Bintang area and Pavilion shopping mall. It made it easy for me to explore various attractions nearby.
Dining
7.0
While the breakfast buffet had a massive spread, I noticed that the choices tended to alternate too much towards Indian cuisine each day, which left me yearning for more variety.
Facilities
8.0
The hotel offered great facilities like 24-hour room service and laundry, making my stay even more comfortable.
Riley
United Kingdom,
December
2024
5.6/10
My stay at Hotel Istana was plush and comfortable, though I did notice that the rooms could use a little updating. Overall, the staff was incredibly friendly and attentive, which added to the welcoming atmosphere. The location was perfect for exploring Kuala Lumpur, but the dining experience left a bit to be desired.
Rooms
8.0
The rooms were spacious and the bathrooms were huge, but they felt a bit dated and would benefit from some upgrades.
Service
10.0
The service from the staff was great; they were very friendly and went out of their way to help with any issues, especially at check-in.
Location
10.0
Being right in the city center, I could easily walk to the Petronas Towers and many great restaurants and bars.
Dining
7.0
Breakfast was a highlight with a good variety but there were a few times when the food ran low and staff didn't promptly replenish it.
Facilities
9.0
The hotel offered solid facilities like room service and laundry, and I appreciated the convenient 24-hour service.