Hotel Istana Kuala Lumpur City Centre | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Jalan Raja Chulan, 73, Kuala Lumpur, Malaysia, 50200

“The Istana hotel is perfectly situated for exploring Kuala Lumpur's vibrant attractions.”view full review

Hotel Istana Kuala Lumpur City Centre is a 5-star hotel that offers a range of amenities, including an outdoor swimming pool and five dining options. The hotel is located in Bukit Bintang, known for its shopping and entertainment options.

Rooms & Amenities

Hotel Istana Kuala Lumpur City Centre features 486 air-conditioned guest rooms that include minibars and flat-screen televisions. Thoughtful touches such as 24-hour room service and large windows overlooking the city skyline are available.

Dining & Nearby Options

Dining options at the hotel include the Urban Restaurant, specializing in modern European cuisine, and Taman Sari Brasserie, which offers buffet and a la carte Malaysian dishes. Additional options are available within a short walking distance.

Leisure & Fitness

Leisure facilities include two spa tubs, a sauna, a fitness center, and an outdoor pool with a separate children's area. Guests can also enjoy recreational activities like tennis and nearby shopping.

Business & Transportation

Hotel Istana Kuala Lumpur City Centre provides comprehensive business services, including 15 meeting rooms and complimentary wireless Internet access. The hotel is conveniently situated near public transport options such as the Raja Chulan Monorail, Bukit Bintang subway, and nearby shopping malls like Pavilion and Suria KLCC.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room

Max:

2 persons

410 sq. feet

Bed options:

1 King-size bed

City view

Shower

Bathtub

room details

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Deluxe Room Twin Tower View

Max:

2 persons

410 sq. feet

Bed options:

1 King-size bed

City view

Shower

Bathtub

room details

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Club Double or Twin Room Club Lounge Access

Max:

2 persons

410 sq. feet

Bed options:

2 Single beds

City view

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 1.8 mi

Airports

Sultan Abdul Aziz Shah (SZB) 19.5 mi

Kuala Lumpur International (KUL) 37.4 mi

Train

Ampang Park Station 1.0 mi

Old Kuala Lumpur Railway Station 1.4 mi

Underground

Bukit Bintang1700 ft

Merdeka4300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

Paid parking

Luggage storage

24-hour services

24-hour reception

24-hour room service

24-hour security

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Currency exchange

Sports & Fitness

Fitness centre
Tennis court

Guest Parking

Electric kettle

Services

Airport shuttle
24-hour room service
Laundry
Dry cleaning
Medical facilities service
Bell staff/Porter

Dining

Continental breakfast
Restaurant
Bar/ Lounge area
Free breakfast

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's pool

Spa & Leisure

Outdoor swimming pool
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi

Room features

Air conditioning
Heating
In-room safe
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Hair dryer
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jalan Raja Chulan, 73, Kuala Lumpur, Malaysia, 50200

Map view

Jalan Raja Chulan, 73, Kuala Lumpur, Malaysia, 50200

City landmarks

Event hall

Petronas Twin Towers

4400 ft

Mall

Suria KLCC

4300 ft

Mall

Chinatown

1.1 mi

Park

KLCC Park

1.4 mi

Aquarium

Aquaria

4100 ft

Landmark

Dataran Merdeka

1.3 mi

Event hall

Kuala Lumpur Convention Centre

2500 ft

Market

Central Market

1.2 mi

Landmark

Alor Street

2300 ft

Mall

Fahrenheit 88 Shopping Mall

2200 ft

Mosque

National Mosque of Malaysia

1.4 mi

Stadium

Stadium Negara

1.3 mi

Mall

Sungei Wang Plaza

2300 ft

Mall

Pavilion KL

2100 ft

Landmark

Low Yat Plaza

2800 ft

Museum

Islamic Arts Museum Malaysia

1.5 mi

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

2300 ft

Park

KL Forest Eco Park

3600 ft

Park

Kuala Lumpur Bird Park

1.6 mi

Museum

Petrosains Science Discovery Centre

4700 ft

Pagoda

Sri Maha Mariamman Temple

1.3 mi

Stadium

Merdeka Stadium

1.3 mi

Landmark

Sultan Abdul Samad Building

1.3 mi

Mall

Petaling Street

1.3 mi

Theme Park

Berjaya Times Square Theme Park

4600 ft

Landmark

Jalan Masjid India

1.2 mi

Shopping Area

The Weld

3700 ft

Nearby

Mall

Bukit Bintang

1300 ft

Mall

Lot 10

2000 ft

Museum

Telekom Museum

700 ft

Restaurants

Taman Sari Brasserie

400 ft

73 Jalan Raja Chulan Hotel Istana

Taps Beer Bar

500 ft

1 Jalan Nagasari A-0-3 One Residency |

Dining In The Dark KL

1400 ft

50A Changkat Bukit Bintang

Opium KL

1300 ft

50 Changkat Bukit Bintang

Marco Polo Restaurant

500 ft

Wisma Lim Foo Yong 1st Floor

Tsukiji No.8

500 ft

Arabella Restaurant

700 ft

Jalan Nagasari Opposite Parkroyal Service Appartments

The Whisky Bar & Steakhouse

1400 ft

46 Changkat Bukit Bintang Bukit Bintang

Lust

700 ft

Jalan Nagasari L1-3

Reviews and Ratings

Reviews from guests about their experience.

Lily

United Kingdom, March 2025

5.4/10

My stay at Hotel Istana Kuala Lumpur City Centre had its ups and downs. While the interior was charming and the staff were incredibly polite and helpful, I did encounter some issues with the room and a noisy situation that interrupted my sleep. Overall, the hotel's amenities and service were commendable, but a few hiccups impacted the experience.

Rooms

7.0

The room had everything I needed, including a fridge and coffee-making facilities, but it was a bit dated and marked in places. I had expected a bit more cleanliness given the hotel's reputation.

Service

9.0

The service was excellent, with staff members like Asalily, Anjelia, and Adzmi being exceptionally friendly and accommodating at all times. They were ready to assist whenever I needed help.

Location

10.0

The location was fantastic, perfect for getting around and very close to shopping malls like Pavilion and key sights like the Petronas Towers. It made navigating the city easy and enjoyable.

Dining

10.0

Dining options were lovely with a great breakfast spread featuring both hot and cold options, including made-to-order food from chef stations. The variety was truly commendable.

Facilities

8.0

Facilities like 24-hour room service and a nice pool enhanced the experience, although I did notice that the pool area could have used more sunbeds during busy times.

Alex

United Kingdom, March 2025

6.8/10

I had a good two-day stay at the Hotel Istana Kuala Lumpur. The location was excellent, with easy access to the Monorail and major attractions like the Twin Towers. While the rooms are a bit dated, they were clean and comfortable, which added to my overall enjoyment. However, I did find the breakfast area sometimes too crowded at peak times, which made finding a table a little challenging.

Rooms

7.0

My room was spacious and offered a fantastic view of the Petronas Towers. It was clean and featured a lovely deep bath, though I noticed the decor was a bit old.

Service

9.0

The staff were consistently friendly and professional, especially Maria, Abby, and Adzmi, who always had a smile. Their warmth made me feel welcomed throughout my stay.

Location

9.0

The hotel's location was absolutely superb, with the monorail station just across the road and vibrant shopping areas nearby. I loved being so close to Alor Street and Pavilion Mall.

Dining

8.0

The breakfast was a highlight, with a great variety of options including a fantastic Indian corner. It was something I looked forward to every morning, even if it was sometimes hard to find a seat during busy times.

Facilities

8.0

The hotel offered a wide range of amenities, including 24-hour room service and helpful bell staff. Everything was clean and well-maintained, although I didn't use all the facilities.

Paul

United Kingdom, February 2025

5.8/10

My stay at Hotel Istana was good overall. The spacious suite on the 22nd floor with a stunning view of the Petronas Towers was definitely a highlight. While the staff were incredibly friendly and accommodating, the noise from neighboring rooms could be an issue for light sleepers.

Rooms

9.0

I was thrilled with the spacious and clean room, and the upgrade to a fabulous suite really made my experience special. However, I did notice that the walls were a bit thin, making it possible to hear sounds from neighboring rooms.

Service

10.0

The service at Hotel Istana was perfect. The staff were friendly and very helpful, making me feel welcomed throughout my stay. Special thanks to Irma and Bar from the Club Lounge for their excellent hospitality.

Location

10.0

The hotel's location is fantastic, right in the heart of Kuala Lumpur. I loved that it was within walking distance of major attractions like the Petronas Towers and shopping centers, and it was very convenient being so close to public transportation.

Dining

9.0

Dining options at the hotel were varied and enjoyable. I had a fantastic time at Taman Sari, which served an array of international dishes as well as Malaysian and Indian cuisine, making each meal nice.

Facilities

8.0

The hotel provided excellent facilities like 24-hour room service and laundry options. Having access to a medical facility on-site was also a reassuring touch for travelers.

Jackson

United Kingdom, December 2024

7.2/10

My stay at Hotel Istana was good for the most part. The rooms were well-appointed, and the location was ideal for exploring Kuala Lumpur. However, I found the dining options somewhat repetitive during my visit, which was a slight disappointment.

Rooms

9.0

I was impressed with the two adjoining rooms I had, one featuring a cozy sofa, a dining table, and a second toilet. It was a great setup for relaxing after a day out.

Service

10.0

From the bell staff to housekeeping, everyone was exceptionally friendly and helpful. The staff at the lounge, especially Ms. Connie, added a personal touch to our experience.

Location

10.0

The hotel's location is fantastic, just a short walk to the bustling Bukit Bintang area and Pavilion shopping mall. It made it easy for me to explore various attractions nearby.

Dining

7.0

While the breakfast buffet had a massive spread, I noticed that the choices tended to alternate too much towards Indian cuisine each day, which left me yearning for more variety.

Facilities

8.0

The hotel offered great facilities like 24-hour room service and laundry, making my stay even more comfortable.

Riley

United Kingdom, December 2024

5.6/10

My stay at Hotel Istana was plush and comfortable, though I did notice that the rooms could use a little updating. Overall, the staff was incredibly friendly and attentive, which added to the welcoming atmosphere. The location was perfect for exploring Kuala Lumpur, but the dining experience left a bit to be desired.

Rooms

8.0

The rooms were spacious and the bathrooms were huge, but they felt a bit dated and would benefit from some upgrades.

Service

10.0

The service from the staff was great; they were very friendly and went out of their way to help with any issues, especially at check-in.

Location

10.0

Being right in the city center, I could easily walk to the Petronas Towers and many great restaurants and bars.

Dining

7.0

Breakfast was a highlight with a good variety but there were a few times when the food ran low and staff didn't promptly replenish it.